FRLA has been working with the Royal Horticultural Society to better understand how their visitors use their RHS Wisley garden. We devised a survey methodology that comprises of entry and exit interviews that are linked to spatial data from GPS (Global Positioning Systems) that the visitors carry with them during their time in the garden. This rich data set is providing a wealth of previously unknown information about the visitors, which is being used to inform the planning stages of extensive changes to the garden’s infrastructure. We have written an article about this project for the Plant Network magazine and will produce a more detailed report once the project has concluded. The diagram below illustrates some of the visitor flow information that has been gathered so far.